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Expanded Sentiment Tracking in Brand Perception

Brand Perception shows the themes AI models use when they talk about you. Each theme now expands to explain what the models actually said, in their words, with sentiment attached.

01 / New feature

the themes now explain themselves.

02 / How it works

their words, not ours.

03 / Nothing to switch on

applied automatically.

Perception is live on every Centium dashboard

see what AI says
about you.

Every theme in your Perception table now expands. Open the Perception tab on the demo dashboard to read the themes and what sits behind them, then run the same methodology on your own brand.

FAQ

questions, answered.

They come from the answers themselves. When a model names your brand in a response, Centium captures the words around that mention, the phrasing the model used to describe you. Across hundreds of answers those phrasings are grouped into themes, each with a frequency and a sentiment. Nothing is written about your brand from outside knowledge.

It reports what the models said about that theme. A theme name like "Durability Concerns" is only a headline. The description underneath names the specifics, which complaints recurred, which models raised them, and where the answers disagreed with each other.

No. Every description reports what AI models said, and is written to be read that way. It is evidence of how the models characterize you, not an assessment of your brand. Where the models are wrong about you, that is the finding.

Because they did. Models often split on the same attribute, praising a product in one answer and flagging a problem with it in another. Those splits are reported rather than smoothed over, and they usually carry a mixed sentiment. Disagreement is often the most useful thing on the page.

The scrolling ticker is the wide view, a broad range of what was said about you. The table below it is the curated read, the most significant themes sorted by frequency. Only the table expands, because that is where the detail is worth reading.

Both, and they are kept separate. Category answers are where a prospect first meets you, and the tone skews positive because a mention there is already a recommendation. Direct questions about your brand draw more critical, balanced assessments. Use the toggle in the card header to switch between them.

No. It is built from the AI answers you already collect, with no new prompts and no added cost. It refreshes on your normal schedule.

Yes. Your export includes them. The Brand Perception tab carries the theme, its frequency, its sentiment, and the full description, so you can drop the language straight into a report or share it with a team that does not log in.